We believe that closing a deal is only the first step and not the last. Our products comes with manufacturers’ warranty and will be serviced/ repaired free of charge in the event of a manufacturing defect during the warranty period. We understand the importance of providing good after-sales services and provide on-site and off-site maintenance service to our customers.
With more than of 25 staff in our service team including highly skilled technicians, and an effective job tracking system, we are able to ensure service jobs are carried out on time and systematically.
At the back-end, our after sales service personnel are supported by a group of professional engineers to provide the most consummate and comprehensive after-sales services to our customers.
Furthermore, we place great emphasis in maintaining sufficient level of wear and tear parts for all our machines at all times to ensure unrivalled after sales service.